Terms of service
Terms of Service
Overview
This website is operated by Service Spares. Throughout the site, the terms “we”, “us” and “our” refer to Service Spares. By accessing this website or purchasing from us, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including customers, browsers and merchants. By using this website, you confirm that you accept these Terms.
If you do not agree to these Terms, you should not use this website or purchase products from Service Spares.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence.
You agree not to use our products for any unlawful purpose or to violate any laws in your jurisdiction.
You must not transmit any viruses, malware or harmful code.
Product Information
Service Spares supplies appliance spare parts and related products for domestic and commercial appliances.
While we aim to ensure product descriptions and images are accurate, customers are responsible for confirming the correct part number and compatibility with their appliance model before purchasing.
Images shown on the website may be representative only and actual parts may vary slightly depending on manufacturer revisions.
Pricing and Availability
All prices listed on this website are in Australian Dollars (AUD) unless stated otherwise.
We reserve the right to change prices at any time without notice.
Product availability may change and items may become unavailable after an order is placed. If this occurs, we will contact the customer to provide alternative options, a backorder or a refund.
Orders
We reserve the right to refuse or cancel any order at our discretion.
Orders may be cancelled if:
-
product availability changes
-
payment cannot be processed
-
suspected fraudulent activity is detected
If an order is cancelled after payment has been processed, a full refund will be issued.
Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
Customers are responsible for ensuring the correct part is ordered prior to purchase.
Installed or used parts may not be eligible for return unless required under Australian Consumer Law.
Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights you may have under Australian Consumer Law.
Where a product has a major fault, customers may be entitled to a replacement or refund.
Third-Party Services
Certain services or payment processing may be provided by third-party providers such as payment gateways and shipping carriers.
We are not responsible for the policies or actions of these third-party services.
Limitation of Liability
To the maximum extent permitted by law, Service Spares shall not be liable for any indirect, incidental or consequential damages resulting from the use of our products or website.
Customers are responsible for ensuring parts are installed correctly and safely by a qualified person where required.
Changes to Terms of Service
Service Spares reserves the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being published on this website.
Contact Information
For questions regarding these Terms of Service, please contact:
Service Spares
Customer Support
Email: support@servicespares.com.au